Connect.Engage.Transform

 


We provide a network of virtual, on-demand agents to outsource your staff augmentation needs delivering unmatched flexibility, scale and quality CX.

Virtual call center services

AlarConnect gives you access to an experienced, on-demand virtual work force to provide remote call center services that can be tailored to suit you and your customer needs without missing a beat.

We look past geographical limits to source our agents based on their skills, education and industry work experience, so you can be rest assured that they’re prepared to represent you in the best way possible.

Our highly trained UK customer care agents have been creating memorable connections for clients across the country and the private, public and third sectors.

Services

Call centre services

Customer Care Services
Inbound Call Centre Services
Outbound Call Centre Services
On-Call Escalation & Contact Service.
BPO (Business Process Outsourcing)

emergency services

Incident Handling
24hr Helpdesk Support
Emergency & Crisis Management

Answering services

Virtual Assistant Services
Orders & Appointments
Back Office Support
Live Chat Support
Absence/Overflow Cover

How we make it work
The 4ps

People

Dedicated, Experienced, Flexible, Efficient, Friendly, Empathetic, Progressional Growth.

processes

Planning, Onboarding, Documentation, Team Training, Project Management, Launch Strategy.

performance

Measuring KPIs, Constant Training & Mentorship, GDPR compliancy, Scrum Master Certified Lead, Customized Reporting, Account Management.

partnership

Direct Partnership, Close Collaboration, Trust, Committed, Understanding Outsourcing Needs, Win/Win, Continuous Improvement.

Connect with us

We’ve developed our call centre services to integrate seamlessly with your business, people and systems, ensuring our agents represent your brand exactly the way you want. Discover how easy and affordable world-class customer care can be.We’ve developed our call centre services to integrate seamlessly with your business, people and systems, ensuring our agents represent your brand exactly the way you want. Discover how easy and affordable world-class customer care can be.

Monday-Saturday : 10:00 am - 9:00 pm Sunday: 12:00 am - 5:00 pm

contact@example.com info@example.com

123 Fifth Avenue, New York, NY 10160, USA

Call Toll Free - 1800 254 2681

AlarConnect

Alar Connect was founded with a very simple and straight forward vision in mind. To establish a call centre and outsourcing company that supersedes all existing ones.

We are highly skilled in managed and dedicated team staffing for outsourced projects, be it small or large. Our areas of expertise spans from outsourced customer services, data analysis, network management, finance to call centre outsourcing services.

Combined with a well-schooled, highly-experienced and well-rounded workforce, our organisation succeeds to make a deliverable outsourced service, governed by modern style business models and delivered with exceeded expectations. We work diligently until the customer is satisfied and endeavour to incorporate a first-class economic customized solutions.

Our services are tailored to meet the specific needs of each our clients and aims at responding to the needs of their commercial projects. We offer a platform that best-matches your potential requirements with a rational quick-fix has an ability to take in, process and deliver success through a powerful workflow and overarching  performance metrics.

We have been able to serve our clients to the maximum and have guaranteed ultimate satisfaction throughout. One of our most outstanding projects has been with the UK government! We worked with Public Health England and helped with their emergency lines. We can confidently say that we outdid ourselves and delivered tremendous results.

Not Convinced Yet?

Why Choose Us

  • We adhere to high standards of professionalism. We guarantee that both you and your customers will enjoy your interactions with us.
  • Highly experienced employees. We have the best employees have been vetted, tried, and tested. In fact, you cannot get the standard of quality we offer from anywhere else.
  • Guaranteed cost-value balance. You will get a service that matches the amount invested.  Nothing less. And it will not cost you an arm and a leg. We promise.
  • Wide employee base. We have large numbers of employees from different backgrounds and niches, all with varying levels of experience. All you have to do is make your pick and we have it. If you need it, trust we’ve got it.
  •  Great industry experience. You can count on us to competently offer similar topflight services to you as we recently did to the UK government!

 

Our Company Values and Principles
PROFESSIONALISM
CUSTOMER EXPERIENCE
INTEGRITY
ACCOUNTABILITY
BOLDNESS
HONESTY
LEARNING
LEADERSHIP
INNOVATION AND CREATIVITY​

Connect Engage Transform

We provide a network of virtual, on-demand agents to outsource your staff augmentation needs delivering unmatched flexibility, scale and quality CX.

SAVE MONEY AND TIME

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ANY SERVICE

Our Past Projects